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FAQ - General

Everything you want to know

Where do your items come from?

All Astreea products are designed in Europe and US and are manufactured exclusively in house, in our own factories in the European Union.

Where are you located?

Astreea is located in the European Union, with branches in over 60 countries.

Where can I buy your product?

You can purchase our products at www.astreea.com/store or through our local partners in over 60 countries.

How do I get started with the product?

We recommend to read the user’s manual and follow the instructions for assembly. We also provide video tutorials on how to assemble most of our products.

What do I do if I had an issue with my order?

If there is an issue with your order, contact us at info@astreea.com or fill out this form and we’ll do our best to fix it. Please make sure you have the product invoice.

How do I contact sales?

For questions and/or support, contact us at info@astreea.com or fill out this form and ask to be put in contact with sales.

How do I make a purchase?

Choose the product(s) you want to purchase, choose the quantity you want, add it to your cart, proceed to check out, fill in all the billing and shipping information needed, choose your preferred payment method and proceed to checkout.

How do I cancel my order?

If you would like to cancel your order, please contact us at info@astreea.com or fill out this form select the product, and enter your order number in the message box.

FAQ - Astreea Igloo

Everything you want to know

New

Astreea Igloo MAX - XXL

Accommodates

Up to 24 people

€ 7,200.00

Buy

Astreea Igloo Canopy - L

Accommodates

6-10 people

€ 2,700.00

Buy

Astreea Igloo MAX - XL

Accommodates

Up to 16 people

€ 5,400.00

Buy

New

Astreea Igloo MAX - XXL

Accommodates

Up to 24 people

€ 7,200.00

Buy

Astreea Igloo Canopy - M

Accommodates

2-6 people

€ 2,100.00

Buy

Astreea Igloo MAX - L

Accommodates

4-10 people

€ 4,500.00

Buy

Do you offer custom sizes?

Only on specific orders and for custom projects. Feel free to contact us under info@astreea.com

What is the life span of the cover?

The polycarbonate cover can last 2-10 years, depending on use and maintenance/external factors.The Umbrella, Mosquito, Panorama and Canopy covers can be used for 2-5 years with proper maintenance.The PVC cover has a shelf life of 24 months if kept in the right conditions (dry, ventilated space, temperature range: 5-25°C, no direct sunlight, humidity 30-60%).

How do I prepare my foundation for my structure?

The structures require a flat, solid ground for mounting them on. In case your ground is soft, grassy or sandy, you will need to weigh down the structure using Astreea® Weight, which you can purchase separately.

I’d like to see your products. Do you have a showroom?

Please ask us under info@astrea.com, and we will indicate your closest showroom.

What is the approximate weight of an Igloo?

This depends on model and cover, but it is between 60-200kg.

What is the structure made out of?

The igloo’s are made of anodized aluminium 6063.

What is the wind resistance?

Due to it’s spherical shape, the igloo’s can with stand unbelievable forces. If you properly bolt the igloo to the floor, and you close the structure during

Do you offer a warranty on your products?

Yes, depending on market we offer a 1/2 year warranty for the structure and cover.

How do you deliver your structures?

The structures are delivered in cardboard boxes and are unmounted.

How can I see all the sizes and designs you offer?

You can check out all sizes and models we offer on our website at astreea.com and choose the one that is best for you.

How do you deliver your structures?

The structures are delivered in cardboard boxes and are unmounted.

Which model should I choose?

Depending on your needs, you can choose the Igloo for an all-year-round oasis, the Downtown for a smaller shed-like structure, or the Terrace for a larger space to relax and enjoy.

What is included in your electrical package?

The electrical pole, which is part of the Igloo, consists of a basic AC 220V/110V plug, three LED lightbulbs and a switch to turn them on/off.

Is it possible to install the Igloo’s by myself, or I need an Astreea® team to install them?

We always recommend our professional team to make any installation, but this can be done by yourselves. Just carefully follow all written instructions, as well as the installation movies provided by us.

Do I need a permit for my outdoor structure?

Since Astreea® structures are non-permanent, you should not need a permit. We recommend you check with your local authorities if there are any permits required to set up Astreea® structures.

Make payments in any currency you prefer, using the most trusted and secure payment system.

For versatile experiences
under the sky

Astreea^® Igloo MAX is the heavy duty solution that can be used during autumn, winter and spring. Ideal for restaurants, home dining, glamping, outdoor events or garden igloo.

Designed and manufactured entirely in the US and Europe.

FUTURISTIC DESIGN AND A CRYSTAL-CLEAR 360° PANORAMIC VIEW

Crafted with UV-resistant polycarbonate panels and anchored in aerospace-grade aluminum, our igloo seamlessly blends into any environment, bringing the comfort of indoor living to the outdoors.

New

Faster installation

Ready for any season in just 40 minutes!

Securely anchored to the ground using steel spikes or customizable flower pots, ensuring stability even in strong winds of up to 60 km/h (37.28 miles/h). Astreea® Igloo can bear up to 200 kg (450 lbs) of snow.

How to install the Astreea® Igloo MAX

The beauty of life lies in simple things.

A shelter of remarkable times.

Get playful with the summer breeze among the soft fibers of the
Astreea® Igloo Canopy

Our Store

Ideal for restaurants, home dining, poolside or beach canopies.

Includes a high-performance cover that is water-repellent and easy to clean. This cover can provide shade and completely enclose the structure when needed. The canopy cover serves as a luxurious pavilion, offering shade by poolsides or on terraces.

Frame

Super-robust and lightweight aluminum 6063T66

Cold Season Cover

Built with high-quality, UV-resistant polycarbonate (1.5–2 mm thick), the panels are tightly sealed using car-style rubber gaskets to keep out wind and rain. Features an easy-glide sliding door with SKF bearings and a reliable lock for extra peace of mind.

Warm Season Cover

Crafted from premium Italian fabric, the Astreea® Igloo Canopy is water-repellent and easy to maintain—combining elegance with everyday practicality.

More Covers

The Astreea® Igloo Umbrella comes with mosquito netting that attaches easily using Velcro, offering reliable protection from rain. Pair it with the Astreea® Igloo Panorama panels for added wind resistance and privacy.

Max. Diameter

from 3.4 m to 6.3 m (134.8 in to 248.4 in)

Base Diameter

from 2.8 m to 5.5 m (111.7 in to 218.2 in)

Height

from 2.2 m to 3.59 m (89.1 in to 141.6 in)

Optional

Ventilation system, sound system, heating system, and lighting system.

Everything you want to know

Where do your items come from?

Where are you located?

Where can I buy your product?

How do I get started with the product?

What do I do if I had an issue with my order?

How do I contact sales?

How do I make a purchase?

How do I cancel my order?

Everything you want to know

Do you offer custom sizes?

What is the life span of the cover?

How do I prepare my foundation for my structure?

I’d like to see your products. Do you have a showroom?

What is the approximate weight of an Igloo?

What is the structure made out of?

What is the wind resistance?

Do you offer a warranty on your products?

How do you deliver your structures?

How can I see all the sizes and designs you offer?

How do you deliver your structures?

Which model should I choose?

What is included in your electrical package?

Is it possible to install the Igloo’s by myself, or I need an Astreea® team to install them?

Do I need a permit for my outdoor structure?

For versatile experiencesunder the sky

FUTURISTIC DESIGN AND A CRYSTAL-CLEAR 360° PANORAMIC VIEW

Faster installation

The beauty of life lies in simple things.

A shelter of remarkable times.

Ideal for restaurants, home dining, poolside or beach canopies.

For versatile experiences
under the sky